Privacy Policy

Processing of personal data in Instant Norge AS

Privacy is important to us, and we are concerned that personal information we receive is processed securely and in accordance with applicable privacy laws. Here you will find information about how we relate to personal information we receive. This statement may be subject to updates and changes.

When you are in contact with us, we will process personal information about you. In this privacy statement, you will find information about what personal information is collected, why we do this and your rights related to the processing of personal information.

1. What kind of information do we collect and why do we do it
We collect and use your personal information for different purposes depending on who you are and how we get in touch with you. We process personal information as a provider of services, for marketing purposes and in connection with visits to our website, www.instant.no

We collect the following personal information for the purposes stated here:
Customer information: The following personal information is processed: Name of contact person, e-mail address, telephone number and address. The processing of personal data takes place on the basis of consent, in order to fulfill an agreement or after a balance of interests.

Send out marketing, newsletters and provide information about our business. The following personal information is processed: Name of contact person, e-mail address, telephone number and address. You can withdraw your consent to the storage of your contact information at any time. We will then delete your contact information from the address list of the marketing initiative and / or the newsletter.

Answer inquiries that come to us. The following personal information is processed: contact person, e-mail address, telephone number and address, as well as any personal information that may result from the inquiry. We have considered it so that this is often necessary to us to help you with what you are looking for.

Web analytics and cookies. Information about using our website www.instant.no

2. Disclosure of personal information to others
We do not pass on your personal information to others unless there is a legal basis for such disclosure. Examples of such a basis will typically be an agreement with you or a legal basis that requires us to publish the information.

3. Storage time
We store your personal information with us for as long as is necessary for the purpose for which the personal information was collected.

This means, for example, that personal data that we process on the basis of your consent will be deleted if you withdraw your consent. Personal information we process to fulfill an agreement with you is deleted when the agreement has been fulfilled and all obligations arising from the contractual relationship have been fulfilled. We are obliged to keep some information for a certain period. The information will then be deleted when the deadline for the retention obligation has expired.

4. Your rights when we process personal information about you
You have the right to demand access, correction or deletion of the personal data we process about you. You also have the right to demand limited processing, direct objections to the processing and demand the right to data portability. You can read more about the content of these rights on the Data Inspectorate’s website: www.datatilsynet.no

To exercise your rights, you must contact us in writing. We will respond to your inquiry to us as soon as possible, and no later than 30 days.

We may ask you to confirm your identity or provide additional information before we allow you to exercise your rights against us. We do this to make sure that we only give access to your personal information to you – and not someone who pretends to be you.

You can at any time withdraw your consent, if you have given this, for the processing of personal data with us. The easiest way to do this is to contact us by writing at post@instant.no

5. Complaints
If you believe that our processing of personal data does not comply with what we have described here or that we in other ways violate the privacy legislation, then you can complain to the Data Inspectorate.

You can find information on how to contact the Data Inspectorate on the Data Inspectorate’s website: www.datatilsynet.no.

6. Changes
Should there be a change in our services or changes in the regulations on the processing of personal data, it may lead to a change in the information you have provided here. If we have your contact information, we will notify you of these changes. Otherwise, updated information will always be easily available on our website.